nonverbal

TRAINYOUCAN SETA Accredited Training Network 12405

TRAINYOUCAN is an accredited training provider through the ETDP SETA that manage all its bookings through the booking site www.coursesdirect.co.za. TRAINYOUCAN SETA Accredited Training Network TRAINYOUCAN Accredited Training Network is a Private Higher Education Institution registered with the DHET (Department of Higher Education and Training) and accredited through the ETDP SETA with level 4 BEE status. TRAINYOUCAN SETA Accredited Training Network Those who have achieved this unit standard will be able to moderate assessments in terms of the relevant outcome statements and quality assurance requirements. The candidate-moderator will be able to use the prescribed Quality Assurance procedures in a fair, valid, reliable and practicable manner that is free of all bias and discrimination, paying particular attention to the three groups targeted for redress: race, gender and disability. TRAINYOUCAN SETA Accredited Training Network Our Members Forum consist of over 17800 discussions, templates, model answers and incentive course discounts for every single course offered by our network. That’s right! We have free resources and discussions on every single course offered to members who attended a course with us with life-time access and support. TRAINYOUCAN SETA Accredited Training Network In order to ensure that the overall quality of learning and assessment in South Africa is maintained at a consistently high level, the South African Qualifications Authority (SAQA) requires that all corporate learning departments be accredited by the relevant ETQA. TRAINYOUCAN SETA Accredited Training Network As part of our barest minimum standard and as can be attested by our previous and existing clients, are we fully compliant with all the requirements of the NQF act. We very clear in what we offer and do not get involved in any fraudulent or misleading advertising. TRAINYOUCAN SETA Accredited Training Network TRAINYOUCAN SETA Accredited Training Network

TRAINYOUCAN SETA Accredited Training Network 12206

In order to ensure that the overall quality of learning and assessment in South Africa is maintained at a consistently high level, the South African Qualifications Authority (SAQA) requires that all corporate learning departments be accredited by the relevant ETQA. TRAINYOUCAN SETA Accredited Training Network VENUE HIRE DURBAN: We are not in the hospitality industry, but we do make our venue available to the public when not in use. Plenty of parking available, on TAXI route and not far from Durban CBD area, WIFI provided with a 4MB line, 2 white boards, flip-chart (markers provided, not flip chart paper but can be purchased at the venue) and standard tea/coffee included. Halaal bakery/deli within walking distance as well as a Mosque. Situated at the back of Avonmore SPAR with a range of freshly baked products, not to mention their range of hot meals. TRAINYOUCAN SETA Accredited Training Network Those who have achieved this unit standard will be able to moderate assessments in terms of the relevant outcome statements and quality assurance requirements. The candidate-moderator will be able to use the prescribed Quality Assurance procedures in a fair, valid, reliable and practicable manner that is free of all bias and discrimination, paying particular attention to the three groups targeted for redress: race, gender and disability. TRAINYOUCAN SETA Accredited Training Network TRAINYOUCAN Accredited Training Network is a Private Higher Education Institution registered with the DHET (Department of Higher Education and Training) and accredited through the ETDP SETA with level 4 BEE status. TRAINYOUCAN SETA Accredited Training Network We provides both NQF accredited courses and customised learning solutions to organisations and individuals, looking to maximise their investment in developing themselves. Leaders in courses such as Train the Trainer also known as Facilitator, Assessor, Moderator and SDF Training Courses or Skills Development Facilitator Training, Project Management and Disciplinary Hearing courses. TRAINYOUCAN SETA Accredited Training Network In order to ensure that the overall quality of learning and assessment in South Africa is maintained at a consistently high level, the South African Qualifications Authority (SAQA) requires that all corporate learning departments be accredited by the relevant ETQA. TRAINYOUCAN SETA Accredited Training Network TRAINYOUCAN SETA Accredited Training Network

TRAINYOUCAN SETA Accredited Training Network 12193

Our Members Forum consist of over 17800 discussions, templates, model answers and incentive course discounts for every single course offered by our network. That’s right! We have free resources and discussions on every single course offered to members who attended a course with us with life-time access and support. TRAINYOUCAN SETA Accredited Training Network TRAINYOUCAN Accredited Training Network is a Private Higher Education Institution registered with the DHET (Department of Higher Education and Training) and accredited through the ETDP SETA with level 4 BEE status. TRAINYOUCAN SETA Accredited Training Network Our Members Forum consist of over 17800 discussions, templates, model answers and incentive course discounts for every single course offered by our network. That’s right! We have free resources and discussions on every single course offered to members who attended a course with us with life-time access and support. TRAINYOUCAN SETA Accredited Training Network Our Members Forum consist of over 17800 discussions, templates, model answers and incentive course discounts for every single course offered by our network. That’s right! We have free resources and discussions on every single course offered to members who attended a course with us with life-time access and support. TRAINYOUCAN SETA Accredited Training Network In order to ensure that the overall quality of learning and assessment in South Africa is maintained at a consistently high level, the South African Qualifications Authority (SAQA) requires that all corporate learning departments be accredited by the relevant ETQA. TRAINYOUCAN SETA Accredited Training Network As part of our barest minimum standard and as can be attested by our previous and existing clients, are we fully compliant with all the requirements of the NQF act. We very clear in what we offer and do not get involved in any fraudulent or misleading advertising. TRAINYOUCAN SETA Accredited Training Network TRAINYOUCAN SETA Accredited Training Network

TRAINYOUCAN SETA Accredited Training Network 12195

TRAINYOUCAN Accredited Training Network is a Private Higher Education Institution registered with the DHET (Department of Higher Education and Training) and accredited through the ETDP SETA with level 4 BEE status. TRAINYOUCAN SETA Accredited Training Network TRAINYOUCAN Accredited Training Network is a Private Higher Education Institution registered with the DHET (Department of Higher Education and Training) and accredited through the ETDP SETA with level 4 BEE status. TRAINYOUCAN SETA Accredited Training Network As part of our barest minimum standard and as can be attested by our previous and existing clients, are we fully compliant with all the requirements of the NQF act. We very clear in what we offer and do not get involved in any fraudulent or misleading advertising. TRAINYOUCAN SETA Accredited Training Network Our Members Forum consist of over 17800 discussions, templates, model answers and incentive course discounts for every single course offered by our network. That’s right! We have free resources and discussions on every single course offered to members who attended a course with us with life-time access and support. TRAINYOUCAN SETA Accredited Training Network In order to ensure that the overall quality of learning and assessment in South Africa is maintained at a consistently high level, the South African Qualifications Authority (SAQA) requires that all corporate learning departments be accredited by the relevant ETQA. TRAINYOUCAN SETA Accredited Training Network As part of our barest minimum standard and as can be attested by our previous and existing clients, are we fully compliant with all the requirements of the NQF act. We very clear in what we offer and do not get involved in any fraudulent or misleading advertising. TRAINYOUCAN SETA Accredited Training Network TRAINYOUCAN SETA Accredited Training Network

TRAINYOUCAN SETA Accredited Training Network 12191

In order to ensure that the overall quality of learning and assessment in South Africa is maintained at a consistently high level, the South African Qualifications Authority (SAQA) requires that all corporate learning departments be accredited by the relevant ETQA. TRAINYOUCAN SETA Accredited Training Network VENUE HIRE DURBAN: We are not in the hospitality industry, but we do make our venue available to the public when not in use. Plenty of parking available, on TAXI route and not far from Durban CBD area, WIFI provided with a 4MB line, 2 white boards, flip-chart (markers provided, not flip chart paper but can be purchased at the venue) and standard tea/coffee included. Halaal bakery/deli within walking distance as well as a Mosque. Situated at the back of Avonmore SPAR with a range of freshly baked products, not to mention their range of hot meals. TRAINYOUCAN SETA Accredited Training Network Those who have achieved this unit standard will be able to moderate assessments in terms of the relevant outcome statements and quality assurance requirements. The candidate-moderator will be able to use the prescribed Quality Assurance procedures in a fair, valid, reliable and practicable manner that is free of all bias and discrimination, paying particular attention to the three groups targeted for redress: race, gender and disability. TRAINYOUCAN SETA Accredited Training Network TRAINYOUCAN Accredited Training Network is a Private Higher Education Institution registered with the DHET (Department of Higher Education and Training) and accredited through the ETDP SETA with level 4 BEE status. TRAINYOUCAN SETA Accredited Training Network We provides both NQF accredited courses and customised learning solutions to organisations and individuals, looking to maximise their investment in developing themselves. Leaders in courses such as Train the Trainer also known as Facilitator, Assessor, Moderator and SDF Training Courses or Skills Development Facilitator Training, Project Management and Disciplinary Hearing courses. TRAINYOUCAN SETA Accredited Training Network In order to ensure that the overall quality of learning and assessment in South Africa is maintained at a consistently high level, the South African Qualifications Authority (SAQA) requires that all corporate learning departments be accredited by the relevant ETQA. TRAINYOUCAN SETA Accredited Training Network TRAINYOUCAN SETA Accredited Training Network

TRAINYOUCAN SETA Accredited Training Network 12144

As part of our barest minimum standard and as can be attested by our previous and existing clients, are we fully compliant with all the requirements of the NQF act. We very clear in what we offer and do not get involved in any fraudulent or misleading advertising. TRAINYOUCAN SETA Accredited Training Network TRAINYOUCAN is an accredited training provider through the ETDP SETA that manage all its bookings through the booking site www.coursesdirect.co.za. TRAINYOUCAN SETA Accredited Training Network ETDP, SETA, Accredited, Training provider, durban venue hire, trainer, assessor, moderator, sdf TRAINYOUCAN SETA Accredited Training Network We provides both NQF accredited courses and customised learning solutions to organisations and individuals, looking to maximise their investment in developing themselves. Leaders in courses such as Train the Trainer also known as Facilitator, Assessor, Moderator and SDF Training Courses or Skills Development Facilitator Training, Project Management and Disciplinary Hearing courses. TRAINYOUCAN SETA Accredited Training Network TRAINYOUCAN Accredited Training Network is a Private Higher Education Institution registered with the DHET (Department of Higher Education and Training) and accredited through the ETDP SETA with level 4 BEE status. TRAINYOUCAN SETA Accredited Training Network As part of our barest minimum standard and as can be attested by our previous and existing clients, are we fully compliant with all the requirements of the NQF act. We very clear in what we offer and do not get involved in any fraudulent or misleading advertising. TRAINYOUCAN SETA Accredited Training Network TRAINYOUCAN SETA Accredited Training Network

TRAINYOUCAN SETA Accredited Training Network 12133

ETDP, SETA, Accredited, Training provider, durban venue hire, trainer, assessor, moderator, sdf TRAINYOUCAN SETA Accredited Training Network TRAINYOUCAN Accredited Training Network is a Private Higher Education Institution registered with the DHET (Department of Higher Education and Training) and accredited through the ETDP SETA with level 4 BEE status. TRAINYOUCAN SETA Accredited Training Network VENUE HIRE DURBAN: We are not in the hospitality industry, but we do make our venue available to the public when not in use. Plenty of parking available, on TAXI route and not far from Durban CBD area, WIFI provided with a 4MB line, 2 white boards, flip-chart (markers provided, not flip chart paper but can be purchased at the venue) and standard tea/coffee included. Halaal bakery/deli within walking distance as well as a Mosque. Situated at the back of Avonmore SPAR with a range of freshly baked products, not to mention their range of hot meals. TRAINYOUCAN SETA Accredited Training Network Our Members Forum consist of over 17800 discussions, templates, model answers and incentive course discounts for every single course offered by our network. That’s right! We have free resources and discussions on every single course offered to members who attended a course with us with life-time access and support. TRAINYOUCAN SETA Accredited Training Network In order to ensure that the overall quality of learning and assessment in South Africa is maintained at a consistently high level, the South African Qualifications Authority (SAQA) requires that all corporate learning departments be accredited by the relevant ETQA. TRAINYOUCAN SETA Accredited Training Network As part of our barest minimum standard and as can be attested by our previous and existing clients, are we fully compliant with all the requirements of the NQF act. We very clear in what we offer and do not get involved in any fraudulent or misleading advertising. TRAINYOUCAN SETA Accredited Training Network TRAINYOUCAN SETA Accredited Training Network

TRAINYOUCAN SETA Accredited Training Network 12124

TRAINYOUCAN Accredited Training Network is a Private Higher Education Institution registered with the DHET (Department of Higher Education and Training) and accredited through the ETDP SETA with level 4 BEE status. TRAINYOUCAN SETA Accredited Training Network We provides both NQF accredited courses and customised learning solutions to organisations and individuals, looking to maximise their investment in developing themselves. Leaders in courses such as Train the Trainer also known as Facilitator, Assessor, Moderator and SDF Training Courses or Skills Development Facilitator Training, Project Management and Disciplinary Hearing courses. TRAINYOUCAN SETA Accredited Training Network Our Members Forum consist of over 17800 discussions, templates, model answers and incentive course discounts for every single course offered by our network. That’s right! We have free resources and discussions on every single course offered to members who attended a course with us with life-time access and support. TRAINYOUCAN SETA Accredited Training Network In order to ensure that the overall quality of learning and assessment in South Africa is maintained at a consistently high level, the South African Qualifications Authority (SAQA) requires that all corporate learning departments be accredited by the relevant ETQA. TRAINYOUCAN SETA Accredited Training Network As part of our barest minimum standard and as can be attested by our previous and existing clients, are we fully compliant with all the requirements of the NQF act. We very clear in what we offer and do not get involved in any fraudulent or misleading advertising. TRAINYOUCAN SETA Accredited Training Network VENUE HIRE DURBAN: We are not in the hospitality industry, but we do make our venue available to the public when not in use. Plenty of parking available, on TAXI route and not far from Durban CBD area, WIFI provided with a 4MB line, 2 white boards, flip-chart (markers provided, not flip chart paper but can be purchased at the venue) and standard tea/coffee included. Halaal bakery/deli within walking distance as well as a Mosque. Situated at the back of Avonmore SPAR with a range of freshly baked products, not to mention their range of hot meals. TRAINYOUCAN SETA Accredited Training Network TRAINYOUCAN SETA Accredited Training Network

Non-verbal Messages Allow People To:

Non-verbal Messages Allow People To:

      -Reinforce or modify what is said in words. For example, people may nod their heads vigorously when saying “Yes” to emphasise that they agree with the other person, but a shrug of the shoulders and a sad expression when saying “I’m fine thanks,” may imply that things are not really fine at all!

 

      -Convey information about their emotional state.

 

      -Define or reinforce the relationship between people.

 

      -Provide feedback to the other person.

 

    -Regulate the flow of communication, for example by signalling to others that they have finished speaking or wish to say something.

Types of Nonverbal Communication

According to experts, a substantial portion of our communication is nonverbal. Every day, we respond to thousands on nonverbal cues and behaviors including postures, facial expression, eye gaze, gestures, and tone of voice. From our handshakes to our hairstyles, nonverbal details reveal who we are and impact how we relate to other people.
In many cases, we communicate information in nonverbal ways using groups of behaviors. For example, we might combine a frown with crossed arms and unblinking eye gaze to indicate disapproval.

1. Facial Expression

Facial expressions are responsible for a huge proportion of nonverbal communication. Consider how much information can be conveyed with a smile or a frown. While nonverbal communication and behavior can vary dramatically between cultures, the facial expressions for happiness, sadness, anger and fear are similar throughout the world.

2. Gestures

Deliberate movements and signals are an important way to communicate meaning without words. Common gestures include waving, pointing, and using fingers to indicate numeric amounts. Other gestures are arbitrary and related to culture.

3. Paralinguistics

Paralinguistics refers to vocal communication that is separate from actual language. This includes factors such as tone of voice, loudness, inflection and pitch. Consider the powerful effect that tone of voice can have on the meaning of a sentence. When said in a strong tone of voice, listeners might interpret approval and enthusiasm. The same words said in a hesitant tone of voice might convey disapproval and a lack of interest.

4. Body Language and Posture

Posture and movement can also convey a great deal on information. Research on body language has grown significantly since the 1970’s, but popular media have focused on the over-interpretation of defensive postures, arm-crossing, and leg-crossing, especially after the publication of Julius Fast’s book Body Language. While these nonverbal behaviors can indicate feelings and attitudes, research suggests that body language is far more subtle and less definitive that previously believed.

5. Proxemics

People often refer to their need for “personal space,” which is also an important type of nonverbal communication. The amount of distance we need and the amount of space we perceive as belonging to us is influenced by a number of factors including social norms, situational factors, personality characteristics and level of familiarity. For example, the amount of personal space needed when having a casual conversation with another person usually varies between 18 inches to four feet. On the other hand, the personal distance needed when speaking to a crowd of people is around 10 to 12 feet.

6. Eye Gaze

Looking, staring and blinking can also be important nonverbal behaviors. When people encounter people or things that they like, the rate of blinking increases and pupils dilate. Looking at another person can indicate a range of emotions, including hostility, interest and attraction.

7. Haptics

Communicating through touch is another important nonverbal behavior. There has been a substantial amount of research on the importance of touch in infancy and early childhood.Harry Harlow’s classic monkey study demonstrated how the deprivation of touch and contact impedes development. Baby monkeys raised by wire mothers experienced permanent deficits in behavior and social interaction. Touch can be used to communicate affection, familiarity, sympathy and other emotions.

8. Appearance

Our choice of color, clothing, hairstyles and other factors affecting appearance are also considered a means of nonverbal communication. Research on color psychology has demonstrated that different colors can evoke different moods. Appearance can also alter physiological reactions, judgments and interpretations. Just think of all the subtle judgements you quickly make about someone based on his or her appearance. These first impressions are important, which is why experts suggest that job seekers dress appropriately for interviews with potential employers.